Commercial cleaning services are prolific across the U.S. Organizations like yours confine cleaning companies in big cities and their midsize and smaller counterparts. As such, trying to hook up with a new service provider can be a bit of a challenge. What can you expect when shopping around? What should you expect from the commercial cleaning company you eventually hire?
Expectations vary among customers. However, there are some general expectations you have a right to know. If your organization is going to pay for commercial cleaning services, you deserve to get what you pay for – at the very least. Here’s hoping the services you receive far exceed your expectations.
A Variety of Cleaning Services
The first thing to expect from commercial cleaning companies is a variety of services to choose from. Depending on your facility and the service providers you investigate, you may be offered:
- Surface cleaning (furniture, electronics, shelves, etc.)
- Breakroom cleaning (countertops, appliances, sink, and tables)
- Floor care (vacuuming, sweeping, and mopping)
- Restroom cleaning and sanitizing
It is important to note that cleaning services can vary based on facility type. For example, the way we approach office cleaning is considerably different from the way we approach industrial cleaning. Different types of facilities have different types of cleaning needs.
The Ability to Create a Schedule
Commercial cleaning providers should offer you the ability to create a regular schedule. A representative of the company might walk with you through your facility to better understand your organization’s needs. You might also work out a schedule over the phone. Either way, scheduling cleaning services is a smart idea.
Coming up with a schedule keeps everyone on the same page. It minimizes misunderstandings, leads to clear expectations, and provides guidance for the cleaning crews doing the actual work. On the other hand, working without a regular schedule leaves cleaning to chance.
An Attention to Detail
As the customer, your organization has every right to expect an attention to detail. Whoever you choose to provide commercial cleaning services should demonstrate a willingness to do things like:
- Cleaning behind furniture, equipment, and appliances
- Getting into corners when sweeping, vacuuming, and cleaning walls
- Polishing fixtures in the restrooms
- Sanitizing high-touch surfaces, like door handles and countertops
Paying attention to the details separates truly clean spaces from their surface clean counterparts. Not only that, but an attention to detail is also especially important for deep cleaning tasks. By its nature, deep cleaning is detailed cleaning.
The Ability to Customize
Commercial cleaning services typically offer a basket of services from which their customers can choose. As the customer, you should expect the ability to customize based on that list. Customization includes the services you choose, how those services are scheduled, and even the cleaning products your service provider utilizes.
Quality Control and Professionalism
Rounding out our list of expectations are quality control and professionalism. It goes without saying that you should expect the highest standards of quality from your commercial cleaning services. Do not pay for service that doesn’t meet your standards.
In terms of professionalism, expect cleaning crews to be punctual. Expect them to follow the agreed upon schedule. Expect the cleaning company itself to maintain open lines of communication along with rock-solid customer support. Working with a provider that offers a dedicated account manager goes a long way in this regard.
You have choices when it comes to hiring out commercial cleaning services. Whether your facility is an office building, retail establishment, private school, industrial property, etc., consider All Pro Cleaning Systems. Give us the opportunity to exceed your expectations in every respect.
