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10 Key Services Offered by Facility Management Companies

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10 Key Services Offered by Facility Management Companies

Table of Contents

Facility management companies specialize in overseeing the maintenance, cleanliness, and daily operations of properties. The experts at All Pro Cleaning Systems say that outsourcing to an external provider means building owners and tenants can focus on their core business while relying on experts to manage the facility. Facility management firms offer a diverse range of services to meet nearly any operational need. 

1. Janitorial Services

Janitorial services form the backbone of facility management. Contract cleaners handle tasks like collecting trash, tidying lobbies, cleaning restrooms, mopping floors, dusting furniture, and disinfecting high-touch surfaces. Crews work on rotating schedules to cover daily, nightly, and weekly cleaning needs. Facility managers save clients hassle by supplying all equipment, chemicals, paper products and anything else necessary to maintain cleanliness. 

2. Maintenance and Repairs

Skilled tradespeople handle any maintenance needs like plumbing repairs, HVAC tune-ups, electrical fixes, carpentry work and more. Facility managers coordinate service calls, oversee vendors, check work quality, and manage maintenance budgets on a client’s behalf. Preventative maintenance routines conserve capital by catching minor issues before they become major repairs. 

3. Landscaping Services

Properties make better impressions with professional landscaping upkeep. Landscape crews handle lawn cutting, pruning trees and shrubs, weed control, planting, irrigation system checks and seasonal mulching. They’ll monitor grounds year-round to address problems as they arise. Snow removal, leaf collection in fall, and storm cleanup after severe weather are typically included too. 

4. Waste Management

Waste management spans handling trash cans inside a building to coordinating dumpster service outside. Janitorial crews empty small receptacles while dedicated waste teams haul larger volumes from central collection points. Facility managers schedule dumpster swaps based on volume patterns and organize recycling programs. They can handle secure document destruction, pharmaceutical waste disposal, e-waste recycling and other special waste streams as well. 

5. Security Services

Security teams enhance safety through uniformed patrols, video monitoring, access control and policy enforcement. Officers stationed on site observe activity, respond to disturbances, and assist guests. Companies may provide concierge-style personnel who welcome visitors in public lobbies as part of the security presence. 

 6. Landlord Services for Multi-Tenant Buildings

With multiple businesses under one roof, multi-tenant buildings rely heavily on facility management to coordinate operations. The manager essentially serves as landlord, overseeing common areas and shared systems while keeping peace between the tenants. They act as the single point of contact for handling issues like noise complaints or hallway spills. Tenants can submit maintenance requests through the manager rather than trying to coordinate with peers. 

7. Staff Management

Larger facility service contracts include recruiting, hiring, training, supervising, and scheduling all on-site personnel like janitors, security guards, technicians, and front desk staff. Experienced companies handpick top talent then manage crews day-to-day. This spares clients HR duties while ensuring positions stay filled with reliable workers. 

8. Help Desk Services

Help desks give tenants one place to call for any facility or maintenance need. Live agents field tenant requests, create work orders, then dispatch issues to the appropriate department. This prevents work from falling through the cracks. 

9. Sustainability Services

Many companies aim to minimize their environmental footprints. Facility managers help them reach sustainability goals through energy efficiency upgrades, waste reduction programs, buying green equipment and supplies, performing audits, monitoring utility usage, and obtaining green certifications. 

10. Capital Planning and Monitoring

For budgeting and long-term planning, facility managers assess maintenance needs, equipment lifecycles, upcoming renovations, and other anticipated big expenses. They inventory assets, monitor conditions, and recommend replacement timelines. 


Finding a quality facility management partner takes multiple demanding responsibilities off an organization’s plate. Properties perform better, tenants are more satisfied and core business gets the proper focus when facility teams tackle day-to-day building operations.

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